THE PLATFORM

One Trusted Foundation for

Connected Operations

OmnifiCX brings together the systems, channels, and data that modern commerce depends on. With a single source of truth at the center, teams can operate in sync, respond faster, and scale with confidence.
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HOW IT WORKS

Connect Once, Flow Everywhere

OmnifiCX sits at the center of your commerce ecosystem. Every system connects once to the hub. Data flows everywhere, governed, without point-to-point rebuilds. Add a new system and it inherits every existing connection instantly.
Hub, not mesh
Each system connects once to OmnifiCX. Add a new platform and it inherits existing integrations automatically. No new point-to-point builds. No additional maintenance burden.
Govern, don't just route
Data passing through OmnifiCX is validated and standardized not just forwarded. A shared model ensures every system receives information it can trust.
Zero app-side footprint
All integration and business logic lives in OmnifiCX, keeping your ERP and storefront clean. Upgrades stay simple, with no customizations to untangle when platforms change.
PRINCIPLES

Built to keep commerce 
aligned from day one

Modern commerce depends on trusted information. That's why OmnifiCX establishes a shared foundation before adding operational complexity. That's why OmnifiCX establishes a shared foundation before adding operational complexity.
OmnifiCX intelligent routing visual showing optimized fulfillment paths
One model. Everything fits.

All products, orders, customers, and inventory share a single, connected structure, built to eliminate mismatches and duplication.

OmnifiCX intelligent routing visual showing optimized fulfillment paths
Batch & Real-Time Updates

Whether it’s streaming in real time or syncing in batches, OmnifiCX keeps every record current across systems and teams.

Abstract square background with a smooth gradient from white in the top left to orange in the bottom right.
OmnifiCX intelligent routing visual showing optimized fulfillment paths
Proven models. No empty starts.

Deploy industry-ready templates for faster setup, cleaner data mapping, and instant time-to-value.

OmnifiCX intelligent routing visual showing optimized fulfillment paths
Intelligent order aggregation

Combine multi-channel orders into a single, managed flow so operations stay visible, accurate, and fast.

OmnifiCX intelligent routing visual showing optimized fulfillment paths
Every order finds the fastest path.

Intelligent routing engines automatically choose the optimal fulfillment source, lowering cost and delivery time.

OmnifiCX intelligent routing visual showing optimized fulfillment paths
Your catalog everywhere, instantly.

Publish and update product data across marketplaces, stores, and platforms from one governed source.

COMPOSABLE MODULES

Activate what you need.

Add more when you're ready.

Every module shares the same foundation, making it easier to expand capabilities without introducing new silos or unnecessary complexity.

Order Management (OMS)

Coordinate orders and fulfillment across channels from one operational view.

Inventory Management

COMING SOON

Maintain accurate inventory visibility across locations and fulfillment partners.

Warehouse Management (WMS)

COMING SOON

Connect warehouse operations to the same foundation that powers the rest of the business.

Loyalty

COMING SOON

Deliver consistent customer experiences across channels with shared customer records.

Product Information (PIM)

COMING SOON

Manage and publish product information consistently across every channel.

Returns Management

COMING SOON

Simplify returns and keep inventory and customer records aligned.

Point of Sale (POS)

COMING SOON

Bring in-store transactions into the same view as digital commerce.

Gift Cards

COMING SOON

Manage balances and redemption across every touchpoint.

CAPABILITIES BY PHASE

Pre-built connectors for the systems you already run

Every connector is production-ready and maintained by OmnifiCX. Connect once
and reach every system, without changing your pricing model as you grow.

SECURITY & GOVERNANCE

Compliance built in, not bolted on

As businesses grow, confidence becomes just as important as capability. OmnifiCX helps organizations maintain visibility, control, and compliance across their commerce.
Role-Based Access Control
Granular permissions across every data entity and workflow. Control who sees what, who can act on what, and who gets notified when something changes.
Data Masking & Encryption
Sensitive fields masked at the platform level. Data encrypted at rest and in transit. PII handled consistently across every system OmnifiCX connects to.
Full Audit Logging
Every data change, every integration action, every agent transaction is logged. Audit trail is complete, searchable, and ready before anyone asks for it.
AWS Multi-Tenant SaaS
Enterprise-grade cloud infrastructure. Multi-tenant architecture with strict data isolation. No on-premise installation, no infrastructure overhead for your team.
SOC2 II
GDPR
CCPA
Enterprise Cloud Security
Built for regulated commerce environments

CAPABILITIES BY PHASE

From connected operations
to intelligent commerce

Every capability in OmnifiCX builds on the same trusted foundation. As your business evolves,
new layers of value become possible without replacing systems or starting over.

GOVERNED COMMERCE

Create alignment
across the business

Establish a single source of truth that keeps systems, channels,
and teams working from the same information.

Connect Once, Connect All

Connect systems once and simplify your
entire commerce ecosystem without point-to-point complexity.

Zero App-Side Customizations

Keep ERP and commerce platforms clean,
maintainable, and easier to evolve.

Audit-Ready Data

Built-in controls help maintain visibility, accountability, and trust.

Commerce Accelerators

Launch faster with proven templates built for real-world commerce.

Unified Master Data

Keep products, customers, inventory, orders, and
pricing aligned across every system.

Smart Elastic Processing

Scale automatically during peak demand and pay
only for the capacity you use.

ACTIVATED COMMERCE

Turn trusted information into coordinated operations

Run critical commerce processes on a shared foundation and
eliminate manual reconciliation between systems.

Order Management

Aggregate, route, and fulfill orders across B2B and B2C channels. Support split shipments, multi-
location fulfillment, and returns on the same trusted foundation.

B2B-First Pricing Governance

Manage customer-specific pricing, tiered terms, volume schedules, and company hierarchies as first-class entities not bolt-ons or spreadsheets.

AI-Powered Commerce Insights

Surface AI insights built on trusted data, not
fragmented exports. Act on recommendations,
anomalies, and operational signals with confidence.

Product Information Management

Manage structured product data in one place and publish it across storefronts, marketplaces, ERP systems, and AI feeds from a single source of truth.

Customer Segmentation

Build precise customer segments using trusted
records with company, contact, channel, and
purchase history without manual exports or reconciliation.

AI-Ready Catalog

Deliver structured product and pricing feeds for AI models, personalization engines, and recommendation tools helping produce more reliable outcomes.

ACTIVATED COMMERCE

Turn trusted information
into coordinated operations

Transform trusted information into visibility, insights, and
optimization opportunities across the business.

Pre-Built Commerce Dashboards

Track real-time order, inventory, customer, and revenue metrics powered by trusted data. Give every team KPIs they can trust without
reconciliation or caveats.

Forecasting on Trusted Inputs

Forecast demand and inventory using trusted
data. Plan with greater confidence and reduce surprises across the business.

Marketplace Feed Automation

Publish and update listings across Amazon, Walmart, eBay, Etsy, and more from one catalog source. Eliminate manual exports, channel-specific prep, and sync delays.

Schema Markup Automation

Generate accurate structured data automatically from your product catalog. Eliminate manual maintenance, schema drift, and conflicting signals to search engines and AI experiences.

Personalization Engine Inputs

Feed customer-specific pricing, purchase history, and segmentation data to personalization tools. Deliver recommendations based on what's true for each customer
and channel.

MCP for Agent-Driven Flows

Expose product, pricing, and inventory data through the Model Context Protocol, the emerging standard for AI agent access. Make commerce data available to AI agents before reaching full autonomy.

ACTIVATED COMMERCE

Turn trusted information
into coordinated operations

Create the foundation intelligent agents and automated
workflows depend on.

Agent-Ready Structured Data APIs

Real-time product, pricing, and inventory endpoints built for AI agents structured and reliable enough to transact on with confidence.

Autonomous Order Routing

Automatically select the optimal fulfillment source based on inventory, shipping cost, and lead time without manual intervention at every step.

Inventory Replenishment Signals

Trigger replenishment from live inventory positions, reducing manual reviews and delays between demand and purchase orders.

Real-Time Decisioning Layer

Enable AI agents to make decisions using live
commerce data. No stale snapshots or delays
between what's true and what the agent acts on.

Dynamic Pricing Agents

Execute pricing adjustments in real time within defined rules and margin constraints—enabling confident autonomous execution.

External Agent Data Serving

Make trusted catalog data available to ChatGPT, Perplexity, and Google agents for discovery and checkout. One trusted foundation keeps every transaction safe to execute.

HOW IT COMPARES

The only platform built for all phases

Every other category takes you to Phase 1 and stops. OmnifiCX is the only platform with governance, intelligence, and agent-readiness on a single foundation.
00Connected 01Governed 02Activated 03Optimised 04Autonomous
OmnifiCX Scale from connected operations to
autonomous commerce without replatforming.
Middleware / iPaaS Connects systems and moves information. Partial
PIM-only Tools Manages product information. Partial Partial
OMS / Inventory Tools Coordinates orders and fulfillment. Partial Partial
Custom / VAR Builds Tailors systems to specific business needs. Partial
Generic AI / Analytics Delivers insights and recommendations. Partial Partial Partial

FAQs

What does the OmnifiCX monthly subscription include?

Simple, Transparent Pricing
Platform Subscription: Core platform with Hub, Sync, and Marketplace Templates
+ Modules — Add OMS, PIM, WMS as needed
+ Usage — Pay only for what you use beyond your plan's included limits
All plans include support, updates, security, hosting, and monitoring.

We never take a percentage of your sales. Your growth is yours to keep.

How quickly can we implement OmnifiCX for our commerce operations?

Most customers successfully implement OmnifiCX and go live within 2–4 weeks. Our Professional and Enterprise plans include dedicated implementation specialists to ensure a smooth, efficient transition from your current commerce systems.

What happens if we exceed our order or usage limits?

Your service continues uninterrupted. Usage beyond your plan's included limits is billed at transparent per-unit overage rates, reflected on your next invoice.
You'll receive usage alerts at 80% and 100% of your limits. Track your usage and overage costs anytime in your account dashboard, no surprises.
If overages become regular, we'll work with you to find a plan that better fits your needs.

See the platform in action

Discover how OmnifiCX brings systems, teams, and channels together on one trusted foundation.
Book a demo