WEBSITE PRIVACY POLICY
INTRODUCTION
OmnifiCX, Inc. (“OmnifiCX,” “Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal data.
This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard personal data when you interact with our corporate website located at www.omnificx.com (the “Website”).
For information about how we process personal data in connection with our Platform and related services, please refer to our Platform Privacy Policy, Platform Terms of Service, and Data Processing Addendum.
This Policy applies only to personal data collected through our Website, marketing forms, social media interactions, and communications related to the Website.
DATA CONTROLLER
OmnifiCX, Inc.
16192 Coastal Highway, Lewes, Delaware 19958, USA
Email: privacy@omnificx.com
OmnifiCX acts as the Data Controller for personal data collected via this Website.
PERSONAL DATA WE COLLECT
Information You Provide Voluntarily:
Identity Data: Name, Job title, Company Name
Contact Information: Email address, phone number, mailing address.
Payment Information: Billing details, credit card information (collected securely via third-party processors).
Communications: Support tickets, feedback, correspondence.
Automatically Collected Information:
Device and Connection Information: IP address, device type, operating system, browser type.
Usage Data: Pages viewed, click behavior, session duration.
Cookies and Tracking Technologies: Details provided in our [Cookie Notice].
Information from Third Parties: We may receive personal data about you from third-party sources, including business partners, marketing service providers, social media platforms, and publicly available sources. This data may be combined with information we collect directly to enhance our services and communications.
PURPOSE AND LEGAL BASIS FOR PROCESSING
OmnifiCX processes your personal data for the following purposes, with the corresponding legal bases:
Contractual Performance: To process and respond to inquiries, demo requests, and any services requested through the Website.
Legitimate Interests: To improve and secure the Website, conduct marketing and business analytics, prevent fraud, and send relevant communications about our services.
Consent: For direct marketing communications and any other processing activities where we seek your explicit consent.
Legal Compliance: To comply with applicable laws, respond to lawful requests, and protect our rights.
DATA SHARING AND DISCLOSURE
We share your personal data only under the following conditions:
With trusted service providers who perform services on our behalf under strict confidentiality and data protection agreements (e.g., website hosting, email service providers, website analytics providers, marketing automation, or communication tools)).
To law enforcement, regulators, or courts when legally required or to protect our legal rights.
In corporate transactions such as mergers or acquisitions, with confidentiality safeguards in place.
With your consent, or as otherwise disclosed to you at the point of data collection.
INTERNATIONAL DATA TRANSFERS
Your personal data may be transferred to and processed in countries outside your jurisdiction, including the United States, which may have different data protection laws. We ensure such transfers comply with applicable laws by implementing appropriate safeguards, such as Standard Contractual Clauses or other mechanisms.
DATA RETENTION
We retain personal data only as long as necessary to fulfill the purposes described in this Policy, respond to inquiries, maintain marketing preferences, analyze website performance, comply with legal obligations, resolve disputes, and enforce agreements. After the applicable retention period, personal data is securely deleted or anonymized.
YOUR RIGHTS
Subject to applicable laws, you have the right to:
Access and obtain a copy of your personal data.
Request correction or deletion of inaccurate or unnecessary data.
Object to or restrict processing under certain conditions.
Request data portability where applicable.
Withdraw consent at any time (without affecting prior lawful processing).
Lodge complaints with relevant data protection authorities.
Requests should be directed to our Data Privacy Officer at privacy@omnificx.com.
You also have the right to opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly. Additional rights may apply based on your jurisdiction.
COOKIES AND TRACKING TECHNOLOGIES
Our Website uses cookies and similar technologies to enhance your experience, analyze traffic, and provide personalized content. Please review our [Cookie Notice] for detailed information on how to manage your preferences.
Behavioral Advertising and Profiling: We may use your personal data to deliver personalized advertisements and content based on your browsing behavior and preferences. This may involve profiling using automated means. You may opt out of such processing by adjusting your cookie preferences or contacting us at privacy@omnificx.com.
SECURITY MEASURES
We employ industry-standard security measures, including encryption (TLS/SSL), secure data transmission, access controls, firewall protection, regular system monitoring, and periodic security reviews to protect your personal data.
CHILDREN’S PRIVACY
Our Website is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that such data has been collected, it will be promptly deleted.
THIRD-PARTY LINKS AND INTEGRATIONS
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any personal information.
Our Website may include social media features such as sharing buttons or embedded content. These features may collect your IP address and track your interaction with our Website. Your interactions with these features are governed by the privacy policies of the respective social media platforms.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Policy at any time. Material changes will be communicated via the Website or directly to you before they take effect. Your continued use of our Website constitutes acceptance of the updated Policy.
CONTACT INFORMATION
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
OmnifiCX, Inc. Attn: Data Privacy Officer 16192 Coastal Highway, Lewes, Delaware 19958 Email: privacy@omnificx.com